03Website AI Assistant

A website assistant grounded in approved business knowledge, response rules, and human handoff paths.

Discuss a custom build See ways to start

The concern

A useful answer needs a source and an exit.

Visitors want clarity before a person is available. The assistant should answer from approved business knowledge, state what it cannot know, and hand the right conversation to a person with its context intact.

Answer architecture

Knowledge enters. Confidence decides the route.

The assistant retrieves approved context, applies answer boundaries, and chooses between a grounded response, a clarifying question, or a human handoff.

Live system map

Approved services, policies, FAQs, and proof are retrieved. A confidence gate routes the request to an answer, a clarifying question, or a human handoff.

01
Approved knowledge
02
Retrieve
03
Confidence gate
04
Answer / clarify / handoff

Choose a starting depth

From answer map to website intelligence.

Start by defining what the assistant may know and when it must hand off. Build outward from that boundary.

Best for

Visitors need grounded guidance before a person is available, without a generic chatbot experience.

End state

A custom website assistant grounded in approved content, clear response rules, and useful human handoff.

What is included

Approved knowledge structure
Response, confidence, and escalation rules
Website integration, testing, and handover

Scope, sequence, and price are confirmed by proposal after the brief. Nothing here is an off-the-shelf package.

Discuss the assistant

Proof and limits

Inspect the system from three angles.

The visible mechanism, the human boundary, and the proof route stay separate so atmosphere never gets mistaken for evidence.

Live reading proof

See what an AI system can read from a site.

The Visibility Audit demonstrates the structural side of the same problem: what a machine can identify, cite, and answer from the website as it exists.

Open the Visibility Audit